Política de frete
Delivery Policy
Shipping Options: Toffay offers a variety of shipping options to meet the needs of our customers. We ship to addresses in the United States and Canada.
Shipping Rates: Shipping rates vary depending on the shipping option selected and the destination address. Shipping rates are calculated at checkout.
Delivery Timelines: Typical shipping times are as follows:
India
Standard Delivery : 3-5 business days
Expedited Delivery: 2-3 business days
Priority Delivery: 1-2 business days
Estimated Delivery Timeline for International: Toffay ships to select countries outside of the United States and Canada. International shipping rates are calculated at checkout.
International
Standard Delivery : 5-7 business days
Expedited Delivery: 4-5 business days
Proof of Delivery: Toffay requires a signature upon delivery for all orders. This ensures that your order is delivered safely and securely.
Damaged or Lost Items: If your order arrives damaged or lost, please contact our customer service team immediately. We will work with you to resolve the issue as quickly as possible.
Returns and Refunds: Toffay does not offer refunds for customized or handmade products. These products are made to order and cannot be resold. If you are not happy with your purchase, please contact our customer service team to discuss your options.
We appreciate your business and hope you enjoy your Toffay gift!
Here are some additional details that you may want to include in your delivery policy:
Shipping restrictions: Some items may be restricted from shipping to certain locations. For example, some fragile items may not be able to be shipped to rural areas.
Taxes and duties: Customers may be responsible for paying taxes and duties on their Toffay orders. These charges are not included in the shipping rates.
Customization requests: Toffay is happy to accommodate customization requests for our products. However, please note that any customizations may affect the delivery time and/or price of your order.
I hope this helps!